Effective Date: 11/01/2025
Welcome to Dragons Hoard Collectibles. These Terms and Conditions govern your use of our website, www.dragonhoardcollectibles.co.uk, and the services we offer, including purchasing products from us and selling your collections to us. By accessing or using our website, you agree to be bound by these terms. Please read them carefully.
1.1 Acceptance of Terms: By using our website and services, you agree to these Terms and Conditions. If you do not agree, please do not use our services.
1.2 Changes to Terms: We reserve the right to modify these terms at any time. Changes will be posted on this page with an updated effective date. Continued use of our services after changes are posted constitutes your acceptance of the new terms.
2.1 Product Descriptions: We strive to provide accurate descriptions of our products. However, we do not warrant that descriptions, pricing, or other content is error-free. If a product is not as described, your sole remedy is to return it in unused condition.
2.2 Pricing: All prices are listed in [Currency] and are subject to change without notice. Prices do not include shipping and handling fees, which will be added at checkout.
2.3 Order Acceptance: We reserve the right to accept or decline any order. If we cancel an order, we will notify you and provide a refund for any payments made.
2.4 Payment: Payment must be made at the time of purchase using one of the accepted payment methods listed on our website.
2.5 Shipping: We ship to UK. Shipping times and costs will vary depending on your location and the shipping method chosen. We are not responsible for delays or damages during shipping.
3.1 Eligible Items: We purchase Warhammer and other collectibles from private sellers. Items must meet our condition and authenticity standards, which we will assess upon receipt.
3.2 Selling Process:
3.3 Condition of Items: Items must be in the condition described during the initial offer. Any discrepancies may affect the final offer.
3.4 Ownership: By selling items to us, you confirm that you are the rightful owner of the items and have the right to sell them.
Our return and refund policy can be found [Insert Link to Return and Refund Policy]. By making a purchase, you agree to the terms outlined in our return and refund policy.
We are not liable for any indirect, incidental, special, or consequential damages arising from your use of our website or services, including but not limited to loss of profits, data, or goodwill.
Your use of our website is also governed by our Privacy Policy, which can be found [Insert Link to Privacy Policy]. Please review this policy to understand our practices regarding your personal information.
These terms are governed by the laws of The United Kingdom. Any disputes arising under these terms shall be subject to the exclusive jurisdiction of the courts located in UK.
If you have any questions about these Terms and Conditions, please contact us:
These Terms and Conditions ensure transparency and fairness in our dealings. We appreciate your trust in Dragon Hoard Collectibles and look forward to serving you.
Effective Date: 11/01/2025
At Dragons Hoard Collectibles, we want you to be completely satisfied with your purchase. If you are not satisfied with an item, you may return it for a refund or exchange within 30 days of purchase, subject to the following terms:
To be eligible for a return, the following conditions must be met:
To initiate a return:
Once we receive and inspect your returned item, we will notify you of the status of your refund. If approved, a refund will be issued to your original payment method within 5-10 business days.
If you wish to exchange an item:
Certain items may not be eligible for return, including:
If you have any questions about our return and refund policy, please contact us:
This policy is designed to ensure a smooth and fair return process for all customers. We appreciate your business and are committed to your satisfaction.